Choosing the Right Partner: Debunking Common Fears About Outsourcing Health Plan Operations
A true partnership approach helps health plans avoid the common pitfalls of outsourcing.
As president and chief operating officer of Evolent Health Services, Emily is responsible for the overall partner lifecycle, supporting new and existing partner growth strategy, implementation and ongoing market operations. She also has direct accountability for the Evolent Health Services Pharmacy Services team. Emily has been with Evolent for more than five years and previously led the Advisory Services team, working closely with provider organizations to define their value-based strategy as well as designing and building the capabilities required to successfully manage value-based contracts. Prior to joining Evolent, Emily was VP of Provider Consulting at Optum, working closely with health systems in revenue cycle strategy and process design, inclusive of clinical documentation improvement. Emily has deep experience working closely with Medicare Advantage health plans, ranging from strategy and design to network build and contracting to building CMS-compliant programs and operations.