Navigating the Discharge Process

May 8, 2017 John Mach

Dealing with health issues and, as a result, the health care delivery system is something that happens to everyone at some point in their lives. And unfortunately, figuring out how to manage whatever sent you to the doctor is often a stressful, expensive and unpredictable process.

Less common? The ability to make a positive impact upon that experience in the realm of your professional life.

John Mach, MD, recently found himself in such a situation. His mother broke her hip, and he found the steps following her discharge from the hospital to be inefficient and ultimately an obstacle to getting his mom the care she deserved.

However, John has an advantage that most don’t have. Not only is he a physician, but he works here at Evolent Health as our Chief Medical Officer – providing him a front-row seat to how value-based care models work and the ability to put that knowledge to work for his mother’s wellbeing.

He recently wrote a blog for McKnight's Long Term Care about how our partner Deaconess Health has embraced value-based care, and how the tenants of the model – lowering costs while improving the quality of care – could positively impact others in his mom’s situation.

Like John, all employees at Evolent work hard every day in service of our mission – to change the health of the nation by changing the way health care is delivered. Interested in learning more? Contact us today.

About the Author

John Mach

Dr. John Mach has 30 years clinical and business leadership experience improving care and lowering costs for people with complex medical conditions, disabilities, advanced illness or end-of-life needs. John was the founder and General Manager of Mach Health Care Strategies, providing consulting services to risk-bearing entities serving high-risk populations. Previously, he served as the President and General Manager of Complex Care Management at Univita, and the Chief Medical Officer (CMO) of XLHealth, the largest chronic illness Special Needs plan in Medicare. Prior to XLHealth, John spent 13 years as CEO and CMO at Evercare, UnitedHealth Group’s entity serving frail elderly and people with disabilities, and CMO of UnitedHealth’s Medicare business segment, Ovations. John also spent 10 years in clinical, academic and leadership positions in geriatric medicine at the University of Minnesota and VA Medical Center and several years practicing primary care internal medicine.

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