Wrapping Up the Year: An Evolent Update

December 22, 2021 Seth Blackley

CEO and Co-Founder Seth Blackley reflects on the achievements of the last year, as Evolent marks a decade since its founding.                               

It may be hard to believe, but we at Evolent just celebrated our 10-year anniversary (watch our commemorative video). We enter our second decade on the heels of one of our best years, with an energized team, market-leading solutions and a focus on innovating around our mission. As I think back on this past decade, I can't help but feel tremendous gratitude to everyone who played a role in this journey—past and present Evolent employees, our business partners who share our commitment to transforming health care, and many others. 

With the year ending, I wanted to provide an update on Evolent's progress and accomplishments in 2021. Here are some of the highlights for me:  
  • We kicked off the year with a refreshed set of values—start by listening, communicate with candor, foster inclusion and own the opportunity—that are evolving with the company.
  • We have focused our effort on achieving our mission through our three core solutions—Evolent Health Services, New Century Health (NCH) and Evolent Care Partners. All three teams enjoyed very strong years.
  • Our employee engagement scores reached 87%, the highest rate in company history.
  • Employee benefits have improved, and our bonus and 401(k) will be fully funded.
  • We accelerated our focus on diversity, equity and inclusion (DE&I) across the organization. Our inclusion score, which measures employee feelings of belonging, debuted at 90%. Just recently, we added Dr. Tunde Sotunde, president and CEO of Blue Cross Blue Shield of North Carolina, to our board of directors to end the year with 50% of our board seats filled with diverse profiles.
  • We added 1,200+ new FTE hires in 2021, and many more roles will be opening in 2022.
  • As part of our accelerating work in oncology, NCH now supports over 100,000 unique cancer patients and over 15 million total patients in the U.S. We also acquired the end-of-life planning organization Vital Decisions to enhance our NCH capabilities and further help patients live out their time according to their values, goals and preferences.
  • Through it all we remained focused on our mission, our communities and our teams. This year we launched Evolent Cares, a program to both help employees facing financial hardship and support the causes that they care about most, while also supporting our 5th annual Season of Giving.  
Perhaps most impressive to me is the fact that Evolenteers—as we call our employees—achieved all of this amid the uncertainty of the ongoing pandemic. Through 2021's ups and downs, they remained resilient and true to our mission. Their hard work shows not just in the bottom line, but in how they showed up for one another, their patients and their customers. 

About the Author

Seth Blackley

Seth Blackley is chief executive officer and co-founder of Evolent Health, as well as a member of Evolent's board of directors. As CEO he oversees all aspects of strategy, growth and execution for the company. Prior to Evolent Health, Seth was the executive director of corporate development at The Advisory Board Company. Seth started his career as an analyst in the Washington, D.C. office of McKinsey & Company. He also serves on the board of directors for GoHealth, a leading urgent care company. He earned a BS from The University of North Carolina at Chapel Hill, where he graduated with highest honors, and his MBA from the Harvard Business School. Seth and his wife, Brae, live in Arlington, Virginia with their three children.

Follow on Twitter Follow on Linkedin Visit Website More Content by Seth Blackley
Previous Article
The Heart of Care: With Help, 'Overwhelming' Health Challenges Become Manageable
The Heart of Care: With Help, 'Overwhelming' Health Challenges Become Manageable

Medicare beneficiary Carson Boone credits care management for getting his health back on track.

Next Article
A Proven Path To Re-Energizing Medicare Innovation
A Proven Path To Re-Energizing Medicare Innovation

Our VP of Health Policy co-authors a Health Affairs article about powering future innovation in Medicare.